fraser annand


Terms and conditions, and Privacy

Payment information

Your order is processed by Stripe which accepts all major credit and debit cards. We do not record any of your financial information in our system. If you would prefer to pay by Paypal or cheque, please contact us.

All prices shown are in GBP (£ sterling). Prices are subject to alteration without notice; however once you have placed an order, the price for that item will not change.

Shipping & taxes/duties

Detailed shipping information and charges are given on the Shipping Information and Returns page. These charges are subject to alteration without notice; however once an order is placed, they will not change for that order.

Returns and refunds/exchanges

Detailed information about returns and exchanges can be found on the Shipping Information and Returns page. You must notify us within 7 days of receiving your order if you wish to return is. Goods must be returned within 14 days, in the original packaging and in saleable condition.

Intellectual property

All designs and design rights are the sole property of Charlotte Fraser Annand. All photographs are the joint property of Fraser Annand Millinery, Liam Blizard Photography, and Cameron Slater Photography.  


By contacting us or placing an order, your details will not be shared with third parties. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act. 

Our place of business

Fraser Annand Millinery | Ground Floor | 42 Holmewood Road | London | SW2 3RR